Privacy Policy

1. Scope

This Privacy Policy applies to information collected through fengsu.asia (the “Website”) and through communications related to an inquiry submitted through the Website. AmpLoom operates this Website as a business-to-business product sourcing and inquiry service.

2. Information we collect

Information you provide

When you submit an inquiry or contact us by email, you may provide your name, business email address, company name, destination market, product interests, estimated quantity, specifications and any other information included in your message.

Technical information

Our hosting and security providers may process standard connection and log information, such as IP address, browser type, requested pages, timestamps and security events, to deliver and protect the Website.

Cookies and similar technologies

The Website does not intentionally use advertising or analytics cookies. Hosting or security providers may use essential technologies where needed to deliver, secure or prevent abuse of the Website.

3. How we use information

We use inquiry information to:

• Review and respond to your product or sourcing request.
• Prepare product options, quotations and order-related communications.
• Understand your specifications, destination market and service requirements.
• Maintain business records and follow up on ongoing discussions.
• Protect the Website, prevent abuse and comply with applicable obligations.

We do not sell the personal information submitted through the inquiry form.

4. Service providers and sharing

Information may be processed by providers that support Website delivery and business communications. These may include:

• Cloudflare, for static Website hosting, content delivery and security.
• Web3Forms, for processing and forwarding inquiries submitted through the Website form when direct form delivery is enabled.
• Email providers, including the provider supporting the recipient mailbox, for sending, receiving and storing correspondence.
• Google Fonts, for delivering typefaces used by the Website; your browser may connect to Google servers and share standard request information.

We may also disclose information where reasonably required by law, to protect rights or security, or as part of a business reorganization. Suppliers or logistics providers may receive relevant requirements when needed to address your request, but only as appropriate for that sourcing or order process.

5. Retention

We retain inquiry and correspondence information for as long as reasonably needed to respond, manage an active or potential business relationship, maintain appropriate records, resolve disputes and meet applicable obligations. Retention periods can vary according to the nature and status of the inquiry or order.

6. Security

We take reasonable steps to protect inquiry information. However, no website, form service, email system or electronic storage method can guarantee absolute security. Please avoid sending passwords, payment card details or other sensitive financial information through the inquiry form.

7. Your choices and rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion or restriction of your personal information, or to object to certain processing. You may also ask us to stop non-essential follow-up communications.

To make a request, contact us using the email below. We may need to verify your identity and the request before taking action.

8. International processing

The service providers used to operate the Website and communicate with you may process information in countries other than your own. By submitting an inquiry, you understand that your information may be transferred and processed internationally, subject to applicable law and the safeguards used by those providers.

9. Children

This Website is intended for business users and is not directed to children. We do not knowingly collect personal information from children through this Website.

10. Changes to this policy

We may update this Privacy Policy to reflect changes to the Website, our providers or applicable requirements. The latest version will be posted on this page with a revised “Last updated” date.